Privacy Policy
How we collect, use, and protect your informationLast Updated: September 30, 2026
1. Introduction
Welcome to our Matrimonial Service. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
By using our platform, you agree to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect the following categories of information:
a. Information You Provide
- Full name, gender, date of birth, and marital status
- Contact details (mobile number, WhatsApp, alternate numbers)
- Caste, sect, nationality, and mother tongue
- Education, profession, and monthly income
- Family details and residence information
- Profile pictures and photos
- Partner preferences and requirements
b. Information Collected Automatically
- IP address and browser information
- Device type and operating system
- Pages you visit and how long you stay on them
- Cookies and similar tracking technologies
3. How We Use Your Information
Your information is used to:
- Create and maintain your matrimonial profile
- Match you with compatible profiles
- Enable interests, shortlisting, and communication features
- Verify your identity and prevent fraud
- Improve our services and user experience
- Send you notifications about interests, matches, and updates
- Comply with legal obligations
4. Your Privacy Controls
We give you control over who can see your information:
- Contact Info Visibility — You can choose whether your contact numbers are visible to everyone (Public) or only to accepted matches.
- Photo Privacy — Each photo can be set as Public, Private, or visible to accepted requests only.
- Profile Status — You can deactivate your profile at any time.
5. Sharing Your Information
We do not sell your personal information. We may share it only in the following cases:
- With other users, according to your privacy settings
- With service providers who help us operate the platform
- When required by law or to protect our rights
- In case of a merger, acquisition, or sale of assets
6. Data Security
We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information as long as your account is active or as needed to provide services. If you delete your profile, we will remove your personal data from active databases within 30 days. Some data may be kept longer for legal or backup purposes.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Object to certain uses of your information
- Withdraw consent for marketing communications
9. Cookies
We use cookies to keep you logged in, remember your preferences, and analyze how our platform is used. You can disable cookies in your browser settings, but some features may not work properly without them.
10. Children's Privacy
Our services are intended for adults who are legally eligible for marriage. We do not knowingly collect information from anyone under the legal marriage age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@example.com
- Phone: +92 XXX XXX XXXX
- Address: Your Office Address, Pakistan
By using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
